Terms and Conditions of Criterion Sales:

  • All contract manufactured orders are non-cancelable and non-refundable unless parts do not meet applicable manufacturing specifications.
  • Please contact Lisa Harrison at harrison@ctioptics.com for any nonconforming product.
  • Criterion should be notified of any quality or quantity discrepancies within five (5) business days of shipment receipt.
  • Criterion does not collect nor file any sales and use tax. Buyer is fully responsible for all applicable taxes.
  • All freight, unless specifically stated otherwise, is the responsibility of the Buyer.
  • Freight damage must be documented at receiving. Criterion will gladly assist in filing needed freight claims. The Buyer is responsible for paying the full Criterion invoice. Reimbursement should be made to the Buyer by the freight carrier.
  • Criterion will not be responsible for any loss or delay in delivery due to any causes beyond it’s control. Examples of these causes include, but are not limited to to, such acts as labor strikes, inclement weather, raw material shortages, and fire.
  • Past due invoices are assessed at a 1.5% interest penalty per month.
  • Discounts cannot be taken on any invoice if the Buyer’s account is past due. Discounted payment terms will be temporarily halted for all past due accounts.
  • All applicable wire transfer fees are the Buyer’s responsibility. These fees may be billed separate from the product invoice and are subject to Net 30 payment terms.
  • Future shipments may be placed on credit hold if any invoice is more than 60 days past due.
  • All funds should be submitted in US dollars.
  • Any product exported from the United States must be done in accordance with all applicable export administration regulations.

Criterion Technology, Inc.
101 McIntosh Parkway
Thomaston, GA 30286-3170

Telephone: 706-647-5082